Home setup, Wi-Fi & network discussions. Non-BT business hub or router: It's preferable that you use a BT Business Hub. Open the Amazon Alexa app. You can then manage your BT TV account and change your Netflix plan. Tap the wheel icon in the upper lefthand corner to open the device’s settings. My BT broadband parental control is suddenly broken for more than 1 week now. Yes BT Home Hub 3. 3. You can adjust these settings in the mobile section of MyBT. Important!With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. g. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. BT Parental Controls. Since I received this, I have had problems setting up parental controls for one of my daughter's laptop. My BT App The quickest way to manage your BT account on the go and get help with your BT products if you need it. Parental controls are just part of the way you can help keep your child safe online. It’s easy to set up and manage, but included features. Prices and terms subject to change during the contract term. this post relates to Parental Controls. Go to the URL of a proxy site. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. this Black Friday. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. The easiest way to access the BT Smart Hub Manager is to type 192. You can google how to do this. Our network reaches over 99% of the UK, so we've got you covered. They remain OFF. The. It will also keep nearly all parental controls on so kids are safe ish to search. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. I have lost the feature to turn off Parental Controls temporarily (for one hour). TV Content including BT Sport. BT Smart Hub (088138) at great prices. BT also offer the following functionality:Existing customer with a BT Hub. 10-04-2021 11:58 PM. BT Employee. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 0 Ratings Reply. 1. Start; 1 Download your free broadband help tool; 2 Choose if you want parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. Follow these easy steps to set up BT Parental Controls to block YouTube:Solved: Urgent please Help - How to set up parental contro. Page 5 Whenever you connect a device to your Hub for the first time, your They’re on the back of your Hub. These filters will. Please try after 15 minutes. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows. It’s also important to consider installing anti-virus software and parental controls:Remember that parental control settings are only one part of online safety. The Account Holder needs to set up and maintain this service. To lock apps: Step 1 – From the Smart TV home menu, select Apps. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. Best Wishes. I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. We’ll email or text you when your broadband is ready. We’ll email or text you when your broadband is ready. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2 £159. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. They were working fine before. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. 02. Can anyone tell me how to overcome this as w. Select Customise for the Range extender SSID and modify the name. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. My Smarthub keeps adding additional Mac addresses into the Access control page and then turning off all devices connected on wifi. Please can anyone advise if there is a way to have parental controls using a BT smart business hub? I've used a helpful post from the forum to set the hub up and. Any desktop, tablet or phone connected to the BT Home Hub (or whatever. I'll send you a private message so you can get in touch and we'll be happy to help. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. A factory reset is a ‘last resort’ option as you lose all updates that you’ve made to the hub including wireless network name and password updates. Use your parental control PIN to control access to programmes with an age rating. 98. 02. Select your hub SSID, then Next. I'll send you a. They're now called Wi-Fi controls. 4. Home setup, Wi-Fi & network discussions. . Amazon's Eero Pro 6 is a tri-band mesh Wi-Fi system that provides relatively good wireless coverage and doubles as a home automation hub. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. • BT Hub/SmartHubs 4, 5 and 6 (Scheduling on SmartHub 6 models) • CenturyLink models. indd 4 05/06/2017 14:43Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. Searching the forums I see this question has been asked before (2016 and 2018) but is there really still no change on this? I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. More top tips include: Talking to your child. I've successfully been using groups on the My BT app to control all the devices in my house, as different age kids go to bed at different times. Hi there, I have been trying to set up parental controls. Re: BT Hub Blocking Access to a Website. Simply follow the steps below. When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. Thanks Neil Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). If you’ve lost the password. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. This should tell you the band to which you are connected. i tried to change it back and it didn''t work. 11ac. As well as the router, BT bundles in a few extras including parental controls, antivirus and at least 100GB of. 5. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. Select an option that apply: it's too long. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to inactive. The default PIN is 1234. Welcome to BT TV Over the next few pages you’ll find everything you need to get your BT TV Box Pro up and running. Due to some special reasons such as application cache, security software protection, VPN encrypted connection, etc. 5. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. 0 Ratings. HI Josie. 3. Options. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. on 06-12-2021 09:56 AM. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. ) (Make sure you’re connected to your home network. 2. How to turn off BT Home Hub Smart Setup. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. To start using parental controls within your BT Smart Hub 2 for your families devices: Download the EE app for Android and Apple devices. 168. Existing customer with a BT Hub. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be excluded. If you delete your account – your settings will be lost. (13 pages) Switch BT Home Hub Quick Start Manual. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. Hello , Newbie here. 254 into a web browser, or simply click on our link. Flexible and affordable sim only deals with no contract. or call 150 from an EE device. . View and Download BT Mini Hub quick start quide online. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. Get started today. Teenage son is still able to access sites blocked. Please try after 15 minutes. Bills & Packages; BT Groups. Tap the button to toggle on Amazon Kids and follow the in-app prompts. On/off light control BT Smart Hub. if you’ve got one of our older Hubs why not buy our latest BT Smart Hub? > Was this answer helpful? Tell us how we can improve this article. 4 and 5 Ghz). There are a range of filters to choose from to block content and usage. But also let them know that they can talk to you to discuss why certain settings are in place. Short of locking away the hub and socket. Network IP on Macbook now shown as 192. Locked Out: BT Parental Controls can restrict access to certain sites at set times of day. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Defeated Thank you for you input, appreciate it!A site is being blocked incorrectly by BT Parental Controls. Our app alerts you when there’s. e. If you delete your account – your settings will be lost. You have had too many unsuccessful attempts to login. BT website deletio. I've tried rebooting the smart hub and trying in a different browser but there's no chang. 5. 0 Ratings 7 REPLIES 7. 7 REPLIES 7. To find out how to use it, just click on the dropdown for your Hub. You may want to keep your Mini Hub plugged in to make sure your home stays. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. 168. For example, you can control your children's internet use. Email; Billing. Tap Activate Parental Controls. Help & supportBT Parental Controls. 6. You’ll be able to watch box-sets in no time,. How to access the Smart Hub Manager. In the Parental controls section, you can set the age ratings for which your viewing PIN will be. Click on the device from the list. Good morning, thank you for the response! I have full fibre 500 I do indeed have the digital voice phone however, the phone is never actually used as we have our mobiles so I’m not really bothered if it doesn’t support the. BT clearly takes online security seriously, with a three-pronged defence system – Parental Controls allow you to control what can be accessed online, Virus Protect covers up to 15 devices against harmful software and activity, and Web Protect offers warnings if you ever come across anything that seems fishy. 3. Flexible and affordable sim only deals with no contract. Scroll down to and click on the Manage your extras button. Press the Xbox home button. The GoHenry pocket money card is a smart solution for managing your child's money and giving money to children, through an allowance prepaid card. For example, you can control your children's internet use when you're not about. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. Although this is being looked at for a future firmware update. Open the web browser on any device, preferably a PC or laptop, and type 192. A scan will show all available SSIDs on the band that is currently in use. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Re: Parental Controls - Time restrictions. Yes, I have considered that. At this stage, you’ll be asked to enter your admin password. BT BT include parental controls within their broadband package. . We regularly release software upgrades for our Hubs. The only solution I can see is unplugging and hiding the BT hub overnight but this is a pain to remember to connect it each morning. BT broadband. All you need to know about your BT Business Smart Hub. Home phone including Digital Voice; BT Mobile; Email. I know you can get various parental control software for most devices but I honestly. Add devices using the add button and scan to locate the device (it must me on). Hi Dave, Mine is working now. Filter harmful sites and easily manage how much time they spend on apps like YouTube, Roblox, SnapChat and more. Here’s how we can help. I have tried restarting the hub etc but this does not make any difference. BT Sport; Mobile Plusnet Mobile; Sim only deals. It’s also important to consider installing anti-virus software and parental controls:BT Parental Controls allow parents to fixed filters on their home wi-fi network to manage what type in websites their children can access and minimise harm. With BT access controls you can manage how your device accesses the internet during certain times of the day. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. Post crossed with post. . Look for “DNS SETTINGS” or something similar – it may be set to “AUTO”. 24 month contract. BT Employee. Press then go to (Settings) (at the top right of your screen) and selectBT Sport; Mobile Plusnet Mobile; Sim only deals. Coverage checker. ThatÕs why we include BT Parental Controls free with all our broadband packages. I can still turn off Parental Controls by fully logging in etc, although the original feature worked well. BT’s parental controls offer tight restrictions on what your child can see online. Your Hub will be called something like BTHub6-ABCD. 1. Existing customer with a BT Hub. . Circle is now part of Aura, the leader in family online safety. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. With our Keep Connected Promise for Halo customers, we'll get you back online quickly if your broadband stops working. Despite multiple restore of the smart hub 2 and re-install of the MyBT app I cannot any longer activate or adjust my parental controls. - talk to your family with two-way audio. Select the times. Here are some answers to help you. . BT is the only UK broadband provider to offer at least 100GB storage with all its new unlimited broadband packages. However I kept waiting for it to come into effect and nothing. You can change it at any time. Find the best signal location in your house - this is often near a window. 254 in a web browser to open BT Hub Manager. There are a range of filters to choose from to block content and usage. . Get 3 months free broadband. Thanks NeilYou have had too many unsuccessful attempts to login. If you report a fault with your broadband, we'll send you a Mini Hub straight away at no extra cost. Tap Echo & Alexa and select the device you want to enable controls on. Open a web browser. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. BT Virus Protect Download it on your device so you’re protected whenHello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. Scroll down to find the option for Manage Your Extras. 4. I know you can get various parental control software for most devices but I. BT Parental Controls and BT Cloud. There are two PINs: one for parental control and one for payments in BT Player. There are two PINs: one for parental control and one for payments in BT Player. FREE Broadband Extras: The stylish BT Smart Hub 2 with all fibre plans - The UK's most powerful wireless router (also enables you to pause/control individual device access to the internet - which I found to be very useful as a parent), BT Virus Protect with Norton Security - Safeguard up to 15 of your devices from viruses, phishing & other. RyanJames. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. (7 pages) Switch BT smart hub User Manual. The latest firmware for the SmartHub 2 is: v0. There is also a USB port. Coverage checker. Parental controls and PINs. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. BT Parental Controls Help to keep your family safe online by filtering inappropriate content. Payment PIN help. Trouble is, I can't see. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. My family is growing up and I'm becoming more concernedI got BT Broadband set up last Tuesday. Select Next. Bills & Packages; BT Groups. Parental Controls are set by default on the Min Hub. 99 a month, or £53. Connect a laptop to the back of the Hub using a network cable. The default PIN is 1234. Watch the video to get quick tips on how to manage parental controls on BT Broadband. Learn how to get the best wi-fi performance at home >. If you’ve lost the password. Once activated, you will then be able to change your filter level to. TVS. Wi-Fi dead-zone killer; Superior Tri-Band Speed; Built-in smart hub. There are a range of filters to choose from to block content and usage. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. There have been a few issues with parental controls not activation due to data mismatch. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. I am trying to override a blocked site but BT. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. . Contents Getting started BT TV App Your remote What your TV Box lights mean Parental control. Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off. Restarting the home hub gives you a new IP address, and once this is re-associated with your account, the site is blocked again. You can then set up your BT Smart Hub. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT PlayerADSL/Copper broadband. To find out how to use it, just click on the dropdown for your Hub. There are a range of filters to choose from to block content and usage. Parental controls required on BT TV even though they're set to off Go to solution Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. More about parental controls and payment PIN. There are a range of filters to choose from to block content and usage. From here you can: Set up a new PIN if you've forgotten yours. It might also be worth switching the Wi-Fi off on the iPhone and then back on again to make sure that it’s connected to the 2. Use your parental control PIN to control access to programmes with an age rating. If I try to access a blocked website, I just get a 'Forbidden' message with no further options. To manage your settings, you need to log on to your BT account online. Temporarily turn off parental controls. 4. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. . Any changes in parental control settings results in email confirmation to BT account that settings have been changed - be it adding website to. Pause WiFi on individual devices or a group. If you do encounter slowdowns in your network, it can be caused by a misconfiguration in your network or on one of your devices. Hub firmware version is v0. Once activated, you will then be able to change your filter level to. From reading all the Q’s about this on this forum and the B. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. This is usually found in your mobile settings. Got a bundle, like a BT Mini Hub or BT TV, too? Set up your Smart Hub first before setting up anything else. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. For example, you can control your children's internet use when you're not about. My plusnet hub was working 10 days ago but I must admit I didn't check it was the other day when I swapped it for the BT business smart hub. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. TV & Broadband. Smart Setup turned on/off (Smart Hub 2) Solved! Go to Solution. . Check BT Broadband status. Use a wired connection. Receive personalised resources and advice for your family. HI Josie. I have turned on and off my smart hub and also reset it several times over the months sinc. Choose your child’s device below to find step-by-step instructions on setting up parental controls. I receive emails saying they are ac. BT Smart Hub 2. I am the account holder. Tab across to profile > Settings. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Are you a business user? BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Switch BT Smart Hub 2 User Manual (2 pages) Switch BT Smart Hub User Manual. Parental Controls set-up tutorial for BT Internet ConnectionsBT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Once you’ve clicked on the device, the following screen should appear. 168. Here’s our BT Smart Hub review. 28. @SteveoSteve. If the LED shows there is no connection, the next thing to check is whether there’s a problem in your area. I went through 3 of those and to no avail. ) How to open the Hub Manager. With a few taps you can see how much you’re using on your BT landline, broadband, TV and mobile, check your current broadband status and pay your bills quickly and easily. Works when using your BT ID on UK BT Wi-fi hotspots. Low on minutes, data or texts? Just add one of our bolt-ons. There have been a few issues with parental controls not. Bolt-ons. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. The tool is quick and easy to set up and simple to manage. 11078-BT - I'm assuming this is the latest since I got the SH2 2 weeks agoHi, I'm so sorry your parental controls have stopped working. BT Sport; Mobile Plusnet Mobile; Sim only deals. - BT Community. The default PIN is 1234. Log in to My BT with your BT ID. Type 192. But if you're having problems, you can try creating another wireless network by splitting your Hub's SSID. It’s also important to consider installing anti-virus software and parental controls:I haven't enabled any type of parental controls. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. I have searched the FAQs but the advice does not match t. BT Parental Controls and BT Web Protect are two separate products which protect against different types of online threats and you can have both services switched on and working at the same time. In this case, contact the BOX support team at [email protected] I am having to reboot my home hub regualrly (on the advice of a BT team member on their helpline). A site is being blocked incorrectly by BT Parental Controls. BT Parental Controls is a network based solution designed to help parents protect their children online. BT Parental Controls help keep your children safe online. If you want to make any changes to the hub settings, you'll need the admin password. Energized. It was something technical on BT's side of things. Your payment PIN can be used to. We regularly release software upgrades for our Hubs. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. Everything is going great but I can't set up BT Parental Controls or Web Protect. I've also got a Wi-Fi disc setup. Smart Hub 2's new addition will make parents feel like online gods. BT Parental Controls have been around for almost a decade, with customers having to actively choose whether to enable them when signing up for their broadband and setting up their Smart Hub. ADSL/Copper broadband. Set up the Wireless Accces Point to have the same SSID and password as the SmartHub. . Prior to this they worked without fault. 5. Set up your card in minutes. I have seen other posts with similar issues and have tried the solutions recommended. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. The main difference is that a Smart Router is able to automatically connect to the best possible WiFi signal, while a Smart Hub does not have this capability. 30K views 8 years ago. Use your parental control PIN to control access to programmes with an age rating. Includes BT Virus Protect and a BT Smart Hub. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. Press then go to (Settings) at the top right of Double bubble with this post as I have both an issue with my broadband contract and parental controls, but could only choose one category. The parental controls set for your Broadband Backup may be different to those on your normal hub. Set Access control feature enable to ‘yes’. 11078-BT - I'm assuming this is the latest since I got the SH2 2 weeks ago Hi, I'm so sorry your parental controls have stopped working.